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Frequently Asked Questions

Answers to the questions we hear most often from investors evaluating APPLEX AI TRADING. If you can't find what you're looking for here, our team is happy to help.

What exactly does APPLEX AI TRADING do?

APPLEX AI TRADING uses AI-led data analysis to review portfolio performance, risk exposure, and market conditions, then delivers it to you as clear, risk-adjusted reporting. We focus on making complex data understandable, not on issuing trading instructions.

Is APPLEX AI TRADING a financial advisor?

No. APPLEX AI TRADING provides informational reporting and analysis tools. Nothing in our dashboard or reports constitutes personalised financial advice, and we'd always recommend speaking with a qualified advisor before making investment decisions.

Who is this service designed for?

APPLEX AI TRADING is built for everyday investors in the UK who want a clearer view of their existing holdings without needing to interpret raw market data themselves.

How do I get started?

You can request access through the form on our homepage. Once submitted, our team will follow up with the next steps to set up your dashboard.

What kind of data feeds into the reports?

Our reporting draws on portfolio and market data relevant to your holdings, which is then processed through our analysis methodology to produce the metrics shown on your dashboard.

How often are reports updated?

Reporting cadence depends on the plan and data source involved. General update details are outlined once your dashboard is set up, so you know what to expect.

Can I connect my existing accounts?

In many cases, yes. Specific integration options depend on your setup and will be discussed with you directly during onboarding.

Is my data kept secure?

We take data handling seriously and apply reasonable safeguards to protect the information you share with us. For full detail, please see our Privacy Policy.

What does "risk-adjusted reporting" mean?

Rather than showing raw returns in isolation, our reports contextualise performance against the level of risk taken, giving a more balanced picture of how a portfolio is actually performing.

Do you offer a free trial?

Trial availability and plan details vary. The best way to find out what's currently on offer is to get in touch through our contact page or the request form on the homepage.

Can I cancel at any time?

Cancellation terms are set out in our Terms of Service. We recommend reviewing that page, or contacting us directly, for specifics relevant to your account.

How do I contact support?

You can reach our team through the contact page, where you'll find the appropriate channel for general enquiries and account-specific questions.

Still have questions?

Our team is on hand to walk you through how APPLEX AI TRADING fits your situation before you commit to anything.